FAQ
Which payment methods do you accept?
We accept Credit/Debit Cards - Visa, Mastercard, American Express, Discover, Amazon, Apple Pay, PayPal, Diners Club, Meta Pay, Shop Pay and Google Pay.
What is your return policy?
We offer a 30-Day return policy on all items. Please refer to our 30-Day Return Policy found at the Return and Refund page for more details.
What if my product is damaged?
Please inspect the packaging of your item(s) upon arrival. If you notice any damage, even to the box, make note of it when signing for delivery. If you suspect damage but cannot open the package during delivery, write "suspect damage" on the delivery receipt. If your item(s) arrive damaged, please send photos to support@majesticbounce.com, and we will process a replacement or compensation.
How do I place an order?
To place an order online, simply click "Add To Cart" on your preferred product and proceed to checkout. Enter your shipping and billing information and complete the checkout process. To place orders by phone, call us at +1 (800) 961-7002. You will receive an immediate order confirmation, and we will start processing your order right away.
Will you send an order confirmation via email?
An order confirmation message will be sent to the email address you provide for each order you submit. We recommend that you print and save the email confirmation for your records. Please ensure you enter your email address correctly to receive your order confirmation.
Can I change my order?
Yes, you can change your order at no cost by emailing us at support@majesticbounce.com and requesting the change. Any price difference will be credited to your card, or we will send you a custom invoice to pay the difference. Orders can only be changed before shipping. For immediate assistance regarding the status of your order, email support@majesticbounce.com or call us at +1 (800) 961-7002.
Contact Information:
Majestic Bounce
Email: support@majesticbounce.com
Phone Number: +1 (800) 961-7002
Business Address: 1309 Coffeen Avenue ste 1200, Sheridan Wyoming 82801, United States
Business Hours: Monday to Friday, 9 am to 5 pm(EST)