Warranty Coverage: All EZ inflatables products are guaranteed to be free from defects for a period of two (2) years for sales within the United States. This warranty does not cover defects resulting from negligence, improper usage, or unusual wear and tear due to excessive usage. Using any inflatable product on a hard surface (other than grass) without a tarp is considered improper usage, and any resulting damage will not be covered under this warranty. Changes in colors, artwork, and design are not considered defects and may occur without prior notice. Warranty repair work will be conducted at the EZ Inflatables facility in Baldwin Park. EZ Inflatables is not responsible for modifications or repairs done by unauthorized repair centers. Shipping costs to and from EZ Inflatables are the responsibility of the customer.

Blowers and Accessories: All new blowers and non-EZ Inflatables manufactured products are warranted directly by their respective manufacturers. For blower troubleshooting or warranty issues, please refer to the blower manufacturer’s manual included in the blower box. All other accessories come with a thirty (30) day warranty from the date of shipment. There is no warranty on misters, soaker hoses, zippers, and air pumps.

Owner’s and Operator’s Manuals: All inflatables and blowers will be shipped with Owner’s and Operator’s Manuals. Please notify EZ Inflatables, Inc. immediately if any manuals are missing. It is crucial to read and follow all safety instructions in the Owner’s and Operator’s Manuals and all warning signs attached to the products. The Operator’s Manual should always remain in the pocket attached to the inflatable. If the product is resold, the manuals must be provided to the new buyer.

Made-to-Order or Custom Orders: A non-refundable deposit of 53% is required for all custom orders. 

Inspection and Acceptance: Do not rent out the unit until it has arrived, been inspected, and accepted in good condition. EZ Inflatables, Inc. is not liable for any delays in shipment.

 

Contact Information:

Majestic Bounce 

Email: support@majesticbounce.com

Phone Number: +1 (800) 961-7002

Business Address: 1309 Coffeen Avenue ste 1200, Sheridan Wyoming 82801, United States 

Business Hours: Monday to Friday, 9 am to 5 pm(EST)